Privacy Policy
Chen Realty Group | Calgary, Alberta
Last updated: October 28, 2026
This Privacy Policy explains how Chen Realty Group collects, uses, shares, and protects personal information when you visit this website, contact us, request real estate services, book a consultation, or otherwise work with us. We respect your privacy and handle personal information in accordance with applicable Canadian privacy laws. By using this website, you agree to this policy.
Information we collect
We may collect information you provide, such as your name, email address, phone number, preferred language, property interests, buying or selling goals, budget, financing or mortgage-pre-approval details, relocation needs, appointment details, and messages you send us.
We may automatically receive limited technical information, such as your IP address, browser type, device information, pages viewed, and approximate location. We may use cookies or similar tools to keep the site working, understand site use, and improve our services.
How we use and share information
We use personal information to respond to inquiries, arrange consultations and tours, provide buying, selling, relocation, valuation, and investment-planning support, communicate with you, improve this website, prevent fraud, keep records, and meet legal or professional obligations.
We may share information only as reasonably needed with service providers and professionals involved in your request, such as our brokerage, KO Realty Ltd., mortgage or financing referral partners, lawyers, inspectors, photographers, stagers, videographers, technology providers, electronic-signature providers, and other transaction participants. We may also disclose information when required or permitted by law, or during a business change. We do not sell personal information.
Marketing, communications, and your choices
If you ask to receive updates, listings, newsletters, or other marketing, we may contact you by email, phone, or text where permitted. You can unsubscribe from marketing messages at any time by using the unsubscribe link or contacting us through the Contact page. You may still receive service-related messages about an inquiry, appointment, or transaction.
You may ask to access, correct, or delete personal information, subject to legal and record-keeping requirements. To make a privacy request or ask a question, please use the Contact page and identify the information or request clearly.
Real estate disclosures and disclaimers
Information on this website is provided for general information only. It is not legal, tax, mortgage, insurance, appraisal, investment, or financial advice, and it is not a guarantee that a property, price, financing option, valuation, return, or transaction outcome will be available or suitable for you. Property details, photos, measurements, prices, availability, market data, and other information may change and may contain errors. Verify important information independently before relying on it.
Real estate services may involve agency relationships, conflicts of interest, referral arrangements, commissions, and other disclosures required by applicable law and professional rules. These matters will be explained in the appropriate forms and agreements before services or transactions proceed. Nothing on this website creates an agency, brokerage, fiduciary, or contractual relationship.
Links to third-party websites and services are provided for convenience. Chen Realty Group does not control or guarantee third-party content, security, availability, or privacy practices. This website is not a substitute for professional advice. Seek independent legal, tax, mortgage, or other qualified advice for your situation.
To the extent permitted by law, Chen Realty Group is not responsible for losses arising from reliance on website content, interruptions, technical issues, or third-party information. This policy may be updated from time to time; the updated version will be posted on this page.